Operations Manager

Job Highlights

  • Operation
  • Report directly to the Brand Director
  • Minimum 5 years of managerial experience

Job Description

We are a renowned French patisserie company with many boutiques in Hong Kong and coffee/teahouse shops in China. We are looking for a fine dining restaurant manager and leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and training team members on daily basis.

Outstanding opportunity for a Food and Beverage professional to join an iconic destination for gastronomy in Asia. This dynamic operation caters to a wide range of elite local clientele and esteemed international guests. An ideal role for someone looking to grow a career within a brand-new high-end lifestyle concept.

Essential Duties and Responsibilities

  • Report directly to the Brand Director
  • On-board new employees and train them based on your expertise and skill set
  • Maintain an orderly workflow according to priorities
  • Ensure brand standards and sequence of service components are executed with precision
  • Provide leadership and direction in the execution and measurement of guest satisfaction to ensure continued growth and profitability
  • Prepare, recommend and manage the department annual budgets, forecasts, marketing plans and objectives
  • Create and implement an effective customer loyalty program

Requirements

  • Minimum 5 years of managerial experience in fine dining restaurants/hotels
  • Able to provide structured training
  • Proven managerial abilities in people management, strategic planning and decision making
  • Possess strong interpersonal and problem-solving abilities
  • Strong sense in business acumen and food & beverage market trends
  • High standards of professional manner with exceptional communication and multi-tasking skills
  • Solid and clear communication skills to effectively engage with a diverse range of guests and employees
  • High proficiency in Chinese and English is essential

To apply, please send your letter and resume to hr@paullafayet.com