• This voucher entitles the holder to redeem 1 pc of Paul Lafayet Crème Brûlée.
• This voucher can only be redeemed in Paul Lafayet boutiques in Hong Kong and cannot be redeemed online.
• The voucher is not applicable to delivery service.
• This voucher cannot be used in conjunction with other promotional offers or privileges.
• This voucher is non-refundable, non-redeemable for cash, and cannot be exchanged for gift vouchers or other merchandise.
• This voucher is not for resale, trade or promotional purposes without authorisation from Paul Lafayet.
• Photocopies, damaged, or defaced vouchers will not be accepted.
• The Crème Brûlée is produced in limited quantities daily
  Redemption is subject to product availability in the boutique at the time of redemption.
• For Crème Brûlée redemption of 10 pcs or more, 3 days advance reservation must be made in-person or by phone.

Validity Period: 16 MAY 2025 - 31 OCT 2025 & 16 MAY 2025 - 31 MAR 2026

• This voucher is only valid during the stated validity period.
  All expired vouchers will be voided automatically and cannot be re-issued or extended.
• Redemption is not available on the following days:
  2025: 23 - 25, 31 DEC
  2026: 01 JAN & 14, 17 - 19 FEB
• Paul Lafayet assumes no responsibility for the loss of this voucher.
• Paul Lafayet reserves the right to amend the above terms without prior notice and the right to a final decision in case of disputes.
• In the event of any conflict or discrepancy between the English version and the Chinese version of these Terms and Conditions, the English version shall apply and prevail.

The event will be held on 13th to 15th May, 2025. For Retail, the sale starts at 12noon and ends at 8pm. For Online, the sale starts at 12noon on 13th and runs non-stop until 11:59pm on 15th May, 2025. Stay tuned for more updates on social media or newsletter.

Customers can only purchase a minimum of 10 pcs "Crème Brûlée Festival" Vouchers (HK$ 250) as a set.

There is no purchase limit. Customers can purchase the Crème Brûlée Festival Voucher (a set of 10pcs as unit) as many as they want while stocks last.

There are two valid period in a set of "Crème Brûlée Festival 2025" Voucher Book: 5 vouchers valid from 16th May, 2025 to 31st Oct, 2025 and 5 vouchers valid from 16th May, 2025 to 31st March, 2026. Each voucher can be used to redeem one piece of Crème Brûlée at Paul Lafayet’s retail boutiques, while stocks last.There is no month-specific limitation on the redemption.

Redemption is not available on the following days:

23 - 25, 31 DEC, 2025, 1 JAN 2026 & 14, 17 - 19 FEB, 2026

This year, Paul Lafayet is offering 2 limited editions gifts with the purchase of vouchers:

① Get 1 Limited Edition Dessert Cutlery Set upon 2 sets of voucher book purchase at HK$500 (value: HK$1,000).

② Get 1 Limited Edition Tea Tin Set upon 4 sets of voucher book purchase at HK$1,000 (value: HK$2,000).

They are not for sale separately. With that said, you can get 1 Limited Edition Dessert Cutlery Set upon 2 sets of voucher book purchase at HK$500 (value: HK$1,000) or get 1 Limited Edition Tea Tin Set upon 4 sets of voucher book purchase at HK$1,000 (value: HK$2,000).

The online orders will be shipped to customers' address within 14 business days. However, due to overwhelming demand, some orders will take up 21 business days to process.

All "Crème Brûlée Festival" online orders will be fulfilled by Delivery only and cannot be picked-up in-store. To allow us to track and trace each orders, we will hand-pack each set of vouchers and have the voucher numbers recorded.

Handling & Delivery Fee:

- HK$20 for orders under HK$999 or below

- Free Delivery for HK$1,000 or above

Customers can enjoy Free Delivery upon purchase of HK$1,000 or above (4 sets of "Créme Brûlée Festival 2025" voucher book or above).

It will be shipped via SF Express with tracking. You may track the delivery status of your order by logging to SF Express website.

Delivery service is available within Hong Kong SAR only. Furthermore, this voucher can only be redeemed in Paul Lafayet boutiques in Hong Kong and cannot be redeemed online.

Yes, you will receive a notification email Paul Lafayet with SF Express tracking number. You may track the delivery status of your order by logging to SF Express website.

Please note that we will not be able to update your delivery information once the order is being in process. Please make sure you fill in everything correctly when you submit your order. If you need to update your information, please email us at order@paullafayet.com with your name, contact number, order number and the updated information immediately.

Orders cannot be cancelled and items sold are non-refundable and non-exchangeable. If you have any questions or concerns about your order, please don't hesitate to contact us at order@paullafayet.com with your order number.

Unfortunately, all "Créme Brûlée Festival 2024" vouchers expired on 31 Mar, 2025. We do not accept redemption using expired vouchers.